Privacy policy

Collecting Personal Information

At Serenity Senior Care AFH we are committed to protecting your privacy. We collect personal information only as necessary to provide high-quality care and services. This may include name, contact details, medical history, and payment information to ensure proper care, compliance with regulations, and seamless communication.

All collected information is securely stored and strictly confidential. We do not sell, share, or distribute personal data without consent, except as required by law or for medical and operational purposes. By using our services, you consent to our data collection practices.

Sharing Personal Information

At Serenity Senior Care AFH, we respect your privacy and are committed to protecting your personal information. We do not sell, trade, or share your data with third parties except in the following circumstances:

1. With Your Consent – We may share your information with trusted partners or healthcare providers only with your explicit permission.
2. For Healthcare and Safety Purposes – Your information may be shared with medical professionals, emergency responders, or caregivers to ensure proper care and treatment.
3. Legal and Compliance Requirements – We may disclose personal information if required by law, regulations, or government authorities.
4. Third-Party Service Providers – In some cases, we work with secure, reputable vendors for billing, record-keeping, or facility operations. These providers are bound by confidentiality agreements to protect your information.

We take strict measures to safeguard all personal data and ensure that any shared information is handled responsibly, securely, and only when necessary to provide the best possible care. If you have concerns about how your information is used, please contact us at Info@sereniftyseniorcare.com.